Thank you for purchasing our services from bgreensodbusters.com operated by B Green & SodBusters Inc. If you are not satisfied with our services, you are eligible for a full reimbursement within 7 days of service. But, after the 7 day period, you will no longer be eligible and won’t be able to receive a refund. Of course, we highly encourage our customers to call us and we can explain the reimbursement process. Again, feel free to contact us if you have any questions or concerns.